Privacy Policy

Last Updated: 24 November, 2025

Welcome to Digital Jugaad (“we,” “us,” or “our”). We are a complete creative and marketing agency, and we deeply value your privacy and trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our website (https://digitaljugaad.co.in) or use our services.

1. Information We Collect

a. Personal Information

We may collect the following personal data from you:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Payment information (processed securely via third-party gateways)
  • Business details (if you provide them)

b. Non-Personal Information

We also collect information that does not directly identify you, such as:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited on our site and time spent
  • Cookies and usage data

2. How We Use Your Information

We use the information we collect for the following purposes:

  1. Service Delivery
    • To deliver the services you request, such as web development (static, dynamic, e-commerce), creative design (branding, social media graphics, stationery), performance marketing, and video production. Digital Jugaad
    • To build, customize, and maintain your project based on your goals. Digital Jugaad
  2. Communication
    • To communicate with you about your project, provide updates, resolve queries, and offer support.
    • To send you confirmations, invoices, or receipts when payments are made.
  3. Marketing & Growth
    • To send you promotional emails (only if you consent).
    • To conduct performance marketing campaigns for clients through Google, Meta, YouTube, and other channels. Digital Jugaad
  4. Security & Fraud Prevention
    • To verify your identity, prevent fraud, and ensure the security of our platform.
    • To comply with legal obligations, if required.
  5. Analytics & Improvement
    • To analyze website usage (traffic, behavior) and improve our services.
    • To understand which services (web design, branding, marketing, video) are most used so we can optimize.

3. Cookies and Tracking Technologies

  • Our website uses cookies and similar tracking technologies to improve user experience, analyze site traffic, and personalize services.
  • You can disable cookies via your browser settings, but note that some features of our site might not work properly if cookies are turned off.

4. Payment Processing & Security

  • We do not store your full payment card details on our servers.
  • Payments are processed through secure, PCI-compliant third-party payment gateways.
  • Sensitive payment data is encrypted and handled only by the payment processor — not by us directly.

5. Data Security

  • We employ standard security measures (encryption, firewalls) to protect your personal data.
  • However, transmission over the internet cannot be guaranteed 100% secure; while we strive for high security, we cannot promise total risk elimination.

6. Sharing Your Information

We may share your information in the following cases:

  • With third-party service providers: These include payment gateways, hosting providers, or other tools that help us run our business.
  • For legal reasons: If required by law, court order, or to protect our rights.
  • To protect our business and users: To prevent fraud or to enforce our Terms of Service.

We do not sell or rent your personal information to third parties.

7. Your Rights

You have certain rights regarding your personal data:

  • Access: You can request a copy of the data we hold about you.
  • Correction: You can ask us to correct any incorrect or incomplete data.
  • Deletion: You may ask us to delete your data (where applicable).
  • Marketing Opt-out: You can opt-out of marketing communications at any time.

To exercise these rights, email us at info@digitaljugaad.co.in.

8. Third-Party Links

  • Our website may contain links to third-party websites (partners, tools).
  • We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

  • We do not knowingly collect personal data from children under 13 years of age.
  • If you believe we have inadvertently collected such information, please contact us for removal.

10. Changes to the Privacy Policy

  • We may update this Privacy Policy from time to time.
  • Whenever we do, we will post the updated policy on this page with the “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or want to request data access or deletion, please reach out:

Digital Jugaad